“As I have said over and over, I am not the easiest manager to please, but that’s only because I want the best for my associates — in level of workmanship, ease of relations, and ultimately wanting to please the association, board, and members. It’s not always easily done, but PrimeCo strives and succeeds. PrimeCo understands customer service and customer retention. It’s not about winning today’s battle, but forging a long term relationship that makes today’s battle tomorrow’s chuckle.”